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Civic Web Media turns three

Friday 3 August 2018 marks the third anniversary of Civic Web Media as a business. When we started, we became Newcastle's first dedicated content marketing agency and our third birthday is a milestone we're very happy to celebrate. According to…

The importance of social media customer care

Social media is an essential component of your business marketing strategy. It promotes your business and creates an online community where customers can interact and engage with your brand.   One thing has become increasingly clear as the prevalence of…

How and when to back a campaign as a company

The current marriage equality campaign has seen unprecedented levels of company involvement. Everyone from individuals to small businesses to city councils are throwing their two cents into the debate. Which raises the question: when is it okay for companies to…

How to use Google My Business

SEO has gone local. Recognising the increasing demand for local results by users of its search engine, Google has given pride of place to local business listings on the sought-after first page of search results. Now, small businesses can feature…

What you learn through NEIS training

NEIS (New Enterprise Incentive Scheme) is a program offered by the Australian Government to job seekers receiving Newstart Allowance who are looking to start their own business. It provides successful candidates with a Certificate IV in Small Business Management through…

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