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The importance of social media customer care

Social media is an essential component of your business marketing strategy. It promotes your business and creates an online community where customers can interact and engage with your brand.   One thing has become increasingly clear as the prevalence of…

What do your customers want?

Understanding who your customers are and what they're looking for is vital before you write a single word of marketing content or even design your website. When you're marketing your business, every action you take needs to be done with…

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